Shipping + Returns
Return Policy
We want our customers to be 100% satisfied with our products, so we offer returns and exchanges and refunds within 30 days of purchase. Refunds will be processed within 2 business days of receiving the item back.
For issues or questions regarding returns, including returns after the 30 day return period, please contact us at returns@park-rose.com
Exchanges + Re-sizing
For exchanges due to improper sizing and fit, we will ask that customers ship the bracelets back and we will resize at no cost, we only ask that the buyer pays for shipping for the exchange.
If you would like to exchange or re-size your product, please get in touch with us within 30 days of your order date to start the process.
Shipping Rates
We offer various shipping options, including USPS, UPS and Fed Ex, with standard and express shipping available. Orders typically have a 1 day processing time unless otherwise noted.
Our shipping rates are determined by your location, shipping speed and your order. Rates are displayed during checkout, along with free shipping options based on your order size and options.
For issues or questions regarding shipment of orders or our policies, please contact us at contact@park-rose.com